Privacy Policy
Effective Date: October 14, 2025
Last Updated: October 14, 2025
1. INTRODUCTION
Dreamscript, LLC ("Company," "we," "us," or "our") provides the Rapture AI mobile applications ("Apps"), the website www.raptureai.app and related subdomains ("Website"), and associated services (together, the "Services").
Your privacy matters to us. This Privacy Policy explains what information we collect, how we store and use it, and when we share it through our Services.
We take your information security seriously. When you use our App and Service to chat with your AI companion, we only process your conversation data as outlined in this policy - primarily to enable personalized, safe interactions and help your AI companion improve future conversations. While we may use general website usage information to promote our Services, we will never use your actual conversation content for marketing or advertising.
Terms not defined here follow the definitions in our Terms of Service.
Questions? Contact us at support@raptureai.app.
2. INFORMATION WE COLLECT
A. Information You Provide
When using our Services, you may share:
● Account details: Your name, email, and password. If you sign in through Google, Apple, or similar services, we receive login verification and any profile details you've authorized those services to share (like name, email, or user ID).
● Profile details: Birth date, pronouns, and employment status during app registration.
● Communications: All messages sent through our Apps, including personal information you share, photos, videos, and voice or text messages.
● Preferences: Your conversation topics, preferred communication times, and other settings. We also learn your interests over time to customize your experience.
● Purchase information: Our payment processor Stripe handles payment details. We keep records of your purchases, selected features, and earned rewards.
B. Information We Collect Automatically
We automatically record information about your device, network, and how you interact with our Services:
● Technical data: Your device's operating system, manufacturer, model, browser type, IP address, device identifiers, language settings, mobile carrier, and approximate location (city/state/region).
● Activity data: How you navigate our Services, including clicks, page views, and feature usage patterns.
We use cookies, tracking pixels, and local storage to gather this technical information. See our Cookie Policy for details.
Our advertising partners may collect limited technical data (like IP address, device type, and pages visited) but never access your AI conversations or personal content shared through our Apps.
3. HOW WE USE YOUR INFORMATION
3.1 Service Provision
● Generate AI responses tailored to your preferences
● Maintain conversation history and continuity
● Personalize your experience
● Process payments and manage subscriptions
3.2 Service Improvement
● Analyze usage patterns to improve AI responses
● Develop new features and functionality
● Conduct research and analytics
● Monitor for safety and compliance
3.3 Legal and Safety
● Comply with legal obligations
● Prevent fraud and abuse
● Enforce our Terms of Service
● Protect user safety and platform integrity
4. INFORMATION SHARING
We do not sell your personal information. We may share information in these limited circumstances:
4.1 Service Providers
● Stripe and PayPal for payment processing
● Amazon Web Services (AWS) for cloud hosting and data storage
● Google Analytics and Mixpanel for usage analytics
● Zendesk for customer support services
● SendGrid for email communications
● Twilio for SMS notifications (if enabled)
4.2 Legal Requirements
● Court orders and legal process
● Law enforcement requests
● Regulatory compliance
● Protection of rights and safety
4.3 Business Transfers
● Mergers or acquisitions
● Asset sales or transfers
● Bankruptcy proceedings
5. DATA SECURITY
5.1 Security Measures
● End-to-end encryption for sensitive data
● Secure data transmission protocols
● Regular security audits and assessments
● Access controls and authentication
5.2 Content Protection
● All conversation data is encrypted using AES-256 encryption at rest
● Employee access strictly limited to technical support and safety teams
● Automated content monitoring for illegal content and safety violations
● Regular deletion of conversation data per retention schedule
● Zero-knowledge architecture where possible to limit data exposure
6. YOUR RIGHTS AND CHOICES
6.1 Access and Control
● View and download your personal data
● Update account information
● Delete conversation history
● Modify privacy settings
6.2 Data Deletion
● Request complete account deletion
● Automatic deletion after account closure
● Retention only as legally required
● Secure data destruction methods
6.3 Communication Preferences
● Opt out of marketing communications
● Control notification settings
● Manage email preferences
7. AGE RESTRICTION
7.1 Minimum Age Requirements
● Users must be at least 18 years old to create an account
● Age verification required through government-issued ID or credit card
● Immediate account termination for users found to be under 18
● We do not knowingly collect data from individuals under 18
● Parents or guardians may contact us to request deletion of minor's data
7.2 Age Verification Process
● Initial age declaration during registration
● Enhanced verification for premium features
● Periodic re-verification may be required
● Multiple verification methods accepted (ID, payment method, etc.)
8. INTERNATIONAL USERS
8.1 Data Transfers
● Data may be processed in various countries
● Adequate protection measures in place
● Compliance with applicable data protection laws
● User consent for international transfers
8.2 Regional Rights
● GDPR rights for EU users
● CCPA rights for California residents
● Other applicable regional privacy laws
9. DATA RETENTION
9.1 Retention Periods
● Account data: Retained until account deletion is requested
● Conversation data: Automatically deleted after 90 days unless saved by user
● Saved conversations: Retained until manually deleted by user
● Usage analytics: Aggregated data retained up to 2 years
● Payment records: Retained for 7 years as required by law
● Legal compliance data: Retained as required by applicable laws
9.2 Deletion Process
● Secure deletion methods
● Backup removal procedures
● Third-party notification requirements
10. COOKIES AND TRACKING
10.1 Types of Cookies
● Essential cookies for service functionality
● Analytics cookies for usage insights
● Preference cookies for personalization
10.2 Cookie Management
● Browser settings for cookie control
● Opt-out options for non-essential cookies
● Third-party cookie policies
11. THIRD-PARTY SERVICES
11.1 Integration Partners
● Stripe (https://stripe.com/privacy) for payment processing
● Google Analytics (https://policies.google.com/privacy) for usage analytics
● AWS (https://aws.amazon.com/privacy/) for cloud infrastructure
● SendGrid (https://www.twilio.com/legal/privacy) for email services
11.2 External Links
● Our service may contain links to third-party websites
● Third-party sites have separate privacy policies
● We are not responsible for external privacy practices
● Users should review third-party policies before sharing information
12. CHANGES TO PRIVACY POLICY
12.1 Notification Process
● Email notification of material changes
● Prominent notice on service platform
● Continued use implies acceptance
● Right to discontinue service
13. CONTACT INFORMATION
13.1 Privacy Inquiries
Email: support@raptureai.app
Mail: Dreamscript, LLC
Privacy Department
United States
Response Time: Within 30 business days
13.2 Data Protection Officer
Email: support@raptureai.app
Available for: GDPR compliance and privacy matters
14. COMPLIANCE
This Privacy Policy complies with:
● General Data Protection Regulation (GDPR)
● California Consumer Privacy Act (CCPA)
● Other applicable privacy laws
● Industry best practices
15. ADDITIONAL DISCLOSURES
15.1 California Residents (CCPA Rights)
California residents have specific rights including:
● Right to know what personal information is collected
● Right to delete personal information
● Right to opt-out of sale (we do not sell personal information)
● Right to non-discrimination for exercising privacy rights
15.2 EU/UK Residents (GDPR Rights)
EU and UK residents have additional rights including:
● Right to data portability
● Right to restrict processing
● Right to object to processing
● Right to lodge complaints with supervisory authorities
15.3 Content Disclaimers
● AI-generated content is for entertainment purposes only
● Content does not reflect real people or actual advice
● Users are responsible for their own actions and decisions
● We do not endorse or recommend any specific behaviors
16. EMERGENCY SITUATIONS
In rare cases involving imminent threats to safety or legal requirements, we may:
● Preserve relevant data beyond normal retention periods
● Share information with law enforcement without user consent
● Take immediate action to protect users or comply with legal orders