Terms of Use and Service

 

Effective Date: October 14, 2025

Last Updated: October 14, 2025

 

1. ACCEPTANCE OF TERMS

 

The following Terms of Use and Service (the “Terms”) are applicable to your use of Rapture AI and the application, software, content and service offered through our website at www.raptureai.app and affiliated domains, as well as our mobile apps Rapture AI for IOS and Rapture AI for Android. These websites and apps are collectively referred to as the “Service,” “App” or “Platform.” By accessing, downloading, installing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Dreamscript LLC, a limited liability company incorporated in Delaware, which is the developer and builder of the Service.  The terms “Rapture,” “Rapture AI,” the "Company," "we," "us" or "our" refers to Dreamscript, LLC.

 

All correspondence with the Company such as any questions you may have regarding your use of the Service or these Terms should be sent to the following contact email address: support@raptureai.app.

 

THESE TERMS CONTAIN AN ARBITRATION CLAUSE. EXCEPT AS SET FORTH IN THE ARBITRATION CLAUSE, YOU AND THE COMPANY AGREE THAT ANY DISPUTES RELATING TO YOUR USE OF THE SERVICE OR THESE TERMS WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION. ADDITIONALLY, YOU AND THE COMPANY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

 

2. DESCRIPTION OF SERVICE

 

2.1 Overview and General Features

 

Rapture AI is an AI-powered platform that provides romantic and erotic conversational experiences through artificial intelligence characters. Rapture AI is a provider of software, application and content designed for entertainment purposes.  The Service includes:

 

●      AI-generated romantic and erotic conversations

●      Character creation and customization tools

●      Multimedia content generation (text, images, audio)

●      Social features and user interactions

●      Premium subscription services

 

IMPORTANT: All interactions are with artificial intelligence. No real persons are involved in conversations.

 

2.2 Change or Discontinuation of the Service

 

The Company reserves the right to change, modify, terminate or discontinue, periodically, temporarily or permanently, the Service (or any component, feature or part of the Service) with or without notice. You agree that we will not be liable to you or to any third party for any change, modification, suspension, termination or discontinuance of any Service.

 

3. AGE REQUIREMENTS AND RESTRICTIONS

 

18+ ONLY: You must be at least 18 years old to use this Service. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this agreement.  If you are under 18, you are not authorized to use the Service, whether you register or not.

 

Verification: We reserve the right to request age verification at any time. Failure to provide satisfactory proof of age may result in account suspension or termination.

 

4. USER ACCOUNTS AND REGISTRATION

 

4.1 Creating an Account and Registration

 

You will be required to create an account by registering with Rapture AI and becoming a member of Rapture AI (a “Rapture AI member”) to access and use the Service, as further described below.

 

4.2 Account Creation

 

●      You must provide accurate, current, and complete information during registration

●      You are responsible for maintaining the confidentiality of your account credentials

●      You are responsible for all activities under your account

●      One person may maintain only one account

 

4.3 Account Security

 

●      You must immediately notify us of any unauthorized access or security breaches

●      We are not liable for losses arising from unauthorized use of your account

●      You may not share, sell, or transfer your account

 

5. TERMS REGARDING USE AND STORAGE

 

By using the Service, you understand and agree to the following:

 

●      Our Right to Set Limits: We may set limits on how you use the Service, including how long we keep your data and how much storage space you get on our servers.

 

●      Data Deletion: We are not responsible if your data gets deleted or fails to save. This includes any content you upload or create using the Service.

 

●      Account Termination: We can close accounts that haven't been used for a long time.

 

●      Changes to These Terms: We can change these rules and limits at any time without telling you first. These decisions are entirely up to us.

 

6. ACCEPTABLE USE POLICY

 

6.1 Permitted Uses

 

You may use the Service for personal, non-commercial entertainment purposes only.

 

6.2 Prohibited Uses

 

You may NOT:

 

●      Use the Service if you are under 18 years of age

●      Share content from the Service with minors

●      Attempt to bypass age verification or other security measures

●      Create content depicting minors in any context

●      Engage in harassment, threats, or abusive behavior

●      Share personal information of other users

●      Use the Service for commercial purposes without permission

●      Attempt to reverse engineer or modify the AI technology

●      Create multiple accounts or false identities

●      Share login credentials with others

●      Use automated systems (bots, scrapers) without authorization

●      Violate any applicable laws or regulations

 

6.3 Content Restrictions

 

●      No content involving minors (under 18) in any context

●      No non-consensual content or scenarios

●      No illegal activities or content

●      No hate speech, discrimination, or harassment

●      No sharing of personal information

●      No spam or unsolicited communications

 

7. AI-GENERATED CONTENT AND DISCLAIMERS

 

The App includes certain features based on communications with your AI chatbot (including communications via text or voice interface).

 

7.1 Nature of AI Content

 

●      All conversations and content are generated by artificial intelligence

●      AI responses are not pre-written by humans

●      Content may be unpredictable and not reflect real human thoughts or opinions

●      Content is designed for entertainment and engagement purposes only

●      AI may generate inaccurate, inappropriate, or offensive content despite safeguards

 

7.2 No Real Relationships

 

●      Interactions are with artificial intelligence, not real people

●      The Service does not facilitate meetings with real individuals

●      No AI character represents a real person

●      Emotional attachment to AI characters is at your own discretion and risk

 

7.3 General Content Disclaimers

 

●      We do not guarantee the accuracy, appropriateness, or quality of AI-generated content

●      AI content may contain errors, inconsistencies, or inappropriate material

 

7.4 Additional Content Disclaimers

 

7.4.1 Health-related disclaimer

 

The Company is a provider of software and content designed for entertainment purposes. We are not responsible for emotional distress caused by AI interactions. Additionally, the Service should not be considered or construed as mental health services, medical care or other professional services. We make no claims, representations or guarantees that the Service provide any benefit or value whatsoever other than entertainment.   

 

7.4.2 Emergencies or Health-Related Conditions

 

Use of the Service is not for emergencies or any health-related conditions for which you should seek advice from medical and health-care providers and professionals. If you think you have a medical or mental health emergency, call 911 or go to the nearest open clinic or emergency room. If you are considering or committing suicide or feel that you are a danger to yourself or others, you must discontinue use of the Service immediately, call 911 or notify appropriate police or emergency medical personnel.

 

8. INTELLECTUAL PROPERTY RIGHTS

 

8.1 Our Intellectual Property

 

●      The App, AI technology, algorithms, and underlying software are our exclusive property or used under license

●      The Platform contains copyrighted material, trademarks, and other protected content

●      You cannot copy, modify, distribute, or create new works based on our content without permission. This restriction doesn't apply to your own content that you upload.

●      All trademarks, logos, and branding are our property or used under license

●      The AI models and training data remain our proprietary technology or used under license

●      No license or right is granted to you except as expressly stated in these Terms

 

8.2 User-Generated Content

 

●      You retain ownership of content you create and input into the Service

●      When you upload content, you confirm you own all rights to it

●      By uploading, you give us permission to use, display, and distribute your content in connection with operating and promoting our services

●      You grant us a worldwide, royalty-free, perpetual license to use, modify, and distribute your content for Service operation, improvement, and marketing

●      You represent that you own or have rights to any content you provide

●      You waive any moral rights in content you provide

●      Any suggestions or feedback you send us becomes non-confidential, and we can use it freely without compensation

●      We may preserve or share your content when required by law, to enforce our terms, respond to legal claims, or protect safety.

 

8.3 AI-Generated Content Ownership

 

●      Content generated by our AI becomes our property upon creation

●      You receive a limited, personal, non-transferable license to use AI-generated content for personal purposes

●      You may not commercialize, redistribute, or claim ownership of AI-generated content

●      We reserve the right to use AI-generated content for Service improvement and marketing

 

8.4. What You Cannot Do

 

●      Use automated tools to scrape or extract data from our platform

●      Try to bypass blocks if we restrict your access

●      Copy or reverse-engineer our software or technology

●      Use our trademarks or logos without written permission

 

8.5  Third-Party Content

 

We're not responsible for content posted by other users. While we may review and remove inappropriate content, we don't pre-screen everything. You use third-party content at your own risk.

 

8.6  Copyright Complaints

 

If you believe your copyrighted work has been infringed, contact our copyright agent with:

 

●      Your signature and contact information

●      Description of the copyrighted work

●      Location of the infringing material

●      Statement of good faith belief that use is unauthorized

●      Statement under penalty of perjury that information is accurate

 

8.7 Counter-Notices

 

If your content was wrongly removed, you can file a counter-notice. We will use our reasonable efforts to restore access within 10-14 business days unless the original complainant takes legal action.

 

8.8 Repeat Offenders

 

We terminate accounts of users who repeatedly infringe copyrights.

 

9. PRIVACY AND DATA COLLECTION

 

9.1 Data Collection

 

We collect and process:

 

●      Account information and preferences

●      Conversation logs and interaction data

●      Device information and usage analytics

●      Payment and billing information

●      Location data (if permitted)

 

9.2 Data Use

 

●      Service operation and personalization

●      AI model training and improvement

●      Safety and security monitoring

●      Legal compliance and fraud prevention

●      Marketing and communications (with consent)

 

9.3 Privacy Rights

 

Detailed privacy practices are outlined in our Privacy Policy, incorporated by reference. You have rights regarding your personal data as described in the Privacy Policy.

 

10. SUBSCRIPTION AND PAYMENT TERMS

 

10.1 Membership and Registration

 

You will be required to create an account (or register) with Rapture AI and become a Rapture AI member in order to access and use the Service. If you choose to register for the Service, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the registration forms. Registration data and certain other information about you are governed by our Privacy Policy.

 

10.2 Membership Responsibilities

 

You are responsible for maintaining the confidentiality of your password and account, if any, and are fully responsible for all activities (or any activities) that occur under your password or account. You agree to (a) immediately notify us of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing the Service. We will not be liable for any loss or damage arising from your failure to comply with this section (i.e. this section 9.2).

 

10.3 Your membership

 

By registering and creating an account as a member of Rapture AI, you will receive access to the Service and related content, features and functions that are not available to non-members. Additionally, by agreeing to membership and becoming a Rapture AI member, you agree to receive occasional special offers, marketing, survey, and email communication related to the Service. You can unsubscribe from Rapture AI commercial emails by following the opt-out instruction in these emails. Rapture AI memberships and subscriptions are not transferable and therefore cannot be sold or exchanged or transferred in any way whatsoever.

 

10.4 Subscription Plans

 

After registering and creating your account, you can select one of the subscriptions offered by us. You can become a subscriber to a paid subscription program by purchasing a subscription to the Service within the Service, where allowed by the Service marketplace partners (Apple iTunes Store and Google Play store). All subscriptions will require payment of the applicable fee and may be payable in monthly or annual installments. If you fail to pay your subscription by its due date, you will automatically lose access to your account.

 

10.5 Billing and Payments

 

10.5.1 Overview

 

●      Subscriptions automatically renew unless cancelled

●      Payments processed through app store or third-party processors

●      All fees are non-refundable except as required by law

●      Price changes effective at next billing cycle

 

10.5.2 Maintaining a Paid Subscription

 

Any of our paid subscriptions shall be paid in annual installments and processed by the App marketplace partner through which you originally acquired the subscription.

You will only have access to a paid subscription while it is active and subsisting. Should you fail to pay your subscription within 7 days after a due date, you will automatically be unable to use the Service.

 

The renewal subscription fees will continue to be billed to the Payment Method you provided through the marketplace, automatically until canceled. You must cancel your subscription before it renews each billing period in order to avoid billing of the next subscription fee to the payment method you provided. Refunds cannot be claimed for any partial-month subscription period.

You can modify or cancel your paid subscription only through the App marketplace where you originally acquired the subscription. To view, modify or cancel your subscription, you may be required to be authenticated under the same user ID by the marketplace partner.

 

10.6  Refunds

 

Any subscription purchased through the Apple iTunes Store or our iPhone application is a final sale, and we will not provide a refund. Your purchase will be subject to Apple’s applicable payment policy, which also may not provide for refunds.

 

If you purchase a subscription through the Google Play store, the sale is final, and we will not provide a refund. Your purchase will be subject to Google’s applicable payment policy, which also may not provide for refunds.

 

If you purchase a subscription through our website (via Stripe, PayPal or other payment processor), the sale is final, and we will not provide a refund.

 

Please note that the 14-days-after-purchase refund policy for residents of the European Union does not apply for the provided access to the digital product.

 

10.7 Cancellation

 

10.7.1 Cancellation by you

 

You may cancel anytime through your account settings or app store, in which case access will continue until end of current billing period.

 

You may also cancel your membership at any time by deleting your account in the application. This action is irreversible. As soon as you delete your account, all the data associated with your use of the Service will be removed permanently. Upon your account deletion, cancellation of a paid subscription is effective at the end of the applicable billing period.

 

If you purchase a paid subscription through the Apple iTunes Store or our iPhone application, you may cancel your subscription by canceling automatic renewal of paid In App Subscriptions by selecting Manage App Subscriptions in your iTunes Account settings and selecting the subscription you want to modify.

 

If you purchase a paid subscription through the Google Play store you may cancel automatic renewals in account settings under Subscriptions in the Google Play app, or according to the current process outlined by Google Play.

 

10.7.2 Cancellation by us

 

We may suspend or terminate your use of the Service as a result of your fraud or breach of any obligation under these Terms. Such termination or suspension may be immediate and without notice.

 

11. APPLE APP STORE AND GOOGLE PLAY STORE TERMS

 

11.1 App Store Terms

 

When downloading through Apple App Store:

 

●      Apple's Standard End User License Agreement applies

●      Apple is not responsible for the App or any claims related to it

●      Apple has no warranty obligations

●      Contact us, not Apple, for support

 

When downloading through Google Play Store:

 

●      Google Play Terms of Service apply

●      Google is not responsible for the App

●      Contact us, not Google, for support

 

11.2 In-App Purchases

 

●      Purchases made through app stores are subject to their respective terms

●      All purchases are final unless otherwise required by law

●      We are not responsible for app store billing disputes

 

11.3  Marketplace Legal Information

 

These Terms apply to your use of the Service, including the iPhone application available via the Apple, Inc. (“Apple”) App Store, and the Android application available via the Google, Inc. (“Google”) Play Store, but the following additional terms also apply to the applications available via Apple and Google:

 

●      Both you and Rapture AI acknowledge that the Terms are concluded between you and Rapture AI only, and not with Apple and Google, and that Apple and Google are not responsible for the App or the content;

 

●      The Application is licensed to you on a limited, non-exclusive, non-transferrable, non-sublicensable basis, solely to be used in connection with the Service for your private, personal, non-commercial use, subject to all the terms and conditions of these Terms as they are applicable to the Service;

 

●      In the case of the App made available through Apple, you will only use the App in connection with an Apple device that you own or control;

 

●      You acknowledge and agree that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App;

 

●      In the event of any failure of the App to conform to any applicable warranty, including those implied by law, you may notify Apple or Google of such failure; upon notification, Apple and Google’s sole warranty obligation to you will be to refund to you the purchase price, if any, of the App;

 

●      You acknowledge and agree that Rapture AI, and not Apple or Google, is responsible for addressing any claims you or any third party may have in relation to the App;

 

●      You acknowledge and agree that in the event of any third-party claim that the App or your possession and use of the App infringes that third party’s intellectual property rights, Rapture AI, and not Apple or Google, will be responsible for the investigation, defense, settlement and discharge of any such infringement claim;

 

●      You represent and warrant that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country and that you are not listed on any U.S. Government list of prohibited or restricted parties;

 

●      Both you and Rapture AI acknowledge and agree that, in your use of the App, you will comply with any applicable third-party terms of the agreement which may affect or be affected by such use; and

 

●      Both you and Rapture AI acknowledge and agree that Apple and Apple’s subsidiaries and Google and Google’s subsidiaries are third party beneficiaries of these Terms, and that upon your acceptance of the Terms, Apple and Google will have the right (and will be deemed to have accepted the right) to enforce the Terms against you as the third party beneficiary hereof.

 

12.   MOBILE APP USAGE

 

12.1     Available Mobile Features

 

The Service can be accessed through mobile devices in several ways:

 

●      Uploading content from your phone or tablet

●      Browsing our website on mobile browsers

●      Using our dedicated mobile app (if available)

 

12.2     Carrier Charges

 

When you use the Service on mobile devices, your phone company may charge you for data usage, text messages, and other standard fees according to your plan.

 

12.3     Device and Carrier Compatibility

 

●      Your mobile carrier might block or limit certain features

●      Not all functions work on every phone or with every carrier

●      Some features may require downloading our mobile app

 

12.4     Communication Permission

 

By using the Service on mobile devices, you allow us to:

 

●      Send you text messages, multimedia messages, and other notifications

●      Collect information about how you use our mobile features

 

12.5     Phone Number Changes

 

If you change your phone number or cancel your mobile service, please update your account immediately. This prevents your messages from being sent to whoever gets your old number.

 

13. CONTENT MODERATION AND SAFETY

 

13.1 Safety Measures

 

●      AI safety filters and content monitoring

●      User reporting mechanisms

●      Automated content screening

●      Human review for reported content

 

13.2 Content Removal

 

We reserve the right to:

 

●      Remove or modify any content

●      Suspend or terminate accounts for violations

●      Report illegal content to authorities

●      Implement additional safety measures

 

14. DISCLAIMERS AND LIMITATIONS

 

14.1 Service Disclaimers

 

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

 

●      MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE

●      ACCURACY OR RELIABILITY OF AI-GENERATED CONTENT

●      UNINTERRUPTED OR ERROR-FREE OPERATION

●      SECURITY OR PRIVACY PROTECTION

 

14.2 Limitation of Liability

 

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

 

●      OUR LIABILITY IS LIMITED TO THE AMOUNT YOU PAID IN THE 12 MONTHS PRECEDING THE CLAIM

●      WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES

●      WE ARE NOT LIABLE FOR EMOTIONAL DISTRESS OR PSYCHOLOGICAL HARM

●      WE ARE NOT LIABLE FOR DATA LOSS OR SECURITY BREACHES BEYOND OUR CONTROL

 

15. TERMINATION

 

15.1 Termination by You

 

●      Cancel your account anytime through settings

●      Deletion may be delayed for technical or legal reasons

●      Some data may be retained as described in our Privacy Policy

 

15.2 Termination by Us

 

We may suspend or terminate your account for:

●      Violation of these Terms

●      Illegal or harmful activity

●      Non-payment of fees

●      Technical or business reasons

 

15.3 Effect of Termination

 

●      Access to the Service immediately ceases

●      Data may be deleted (with reasonable notice when possible)

●      Certain provisions survive termination

 

16. GOVERNING LAW AND DISPUTES

 

16.1 Governing Law

 

These Terms are governed by the laws of Delaware without regard to conflict of law principles.

 

16.2 Dispute Resolution by Mandatory Arbitration

 

16.2.1 Binding Arbitration

 

This Dispute Resolution by Mandatory Arbitration section (i.e. section 14.2 of these Terms) is referred to in these Terms as the “Arbitration Agreement.” You agree that any and all disputes or claims that have arisen or may arise between you and Rapture AI, whether arising out of or relating to these Terms of Service (including any alleged breach thereof), the Service, any advertising, any aspect of the relationship or transactions between us, shall be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. Further, this Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf. You agree that, by entering into these Terms, you and Rapture AI are each waiving the right to a trial by jury or to participate in a class action. Your rights will be determined by a neutral arbitrator, not a judge or jury. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.

 

16.2.2 Prohibition of class and representative actions and non-individualized relief

 

YOU AND RAPTURE AI AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND RAPTURE AI AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S).

 

16.2.3 Pre-arbitration dispute resolution

 

Rapture AI is always interested in resolving disputes amicably and efficiently, and most customer concerns can be resolved quickly and to the customer’s satisfaction by emailing customer support at support@raptureai.app.  If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). The Notice to Rapture AI should be sent to admin@raptureai.app (“Notice Address”). The Notice must (i) describe the nature and basis of the claim or dispute and (ii) set forth the specific relief sought. If Rapture AI and you do not resolve the claim within sixty (60) calendar days after the Notice is received, you or Rapture AI may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by Rapture AI or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Rapture AI is entitled.

 

16.2.4 Arbitration procedures

 

Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association’s (“AAA”) rules and procedures, including the AAA’s Supplementary Procedures for Consumer-Related Disputes (collectively, the “AAA Rules”), as modified by this Arbitration Agreement. For information on the AAA, please visit its website, http://www.adr.org. Information about the AAA Rules and fees for consumer disputes can be found at the AAA’s consumer arbitration page, http://www.adr.org/consumer_arbitration. If there is any inconsistency between any term of the AAA Rules and any term of this Arbitration Agreement, the applicable terms of this Arbitration Agreement will control unless the arbitrator determines that the application of the inconsistent Arbitration Agreement terms would not result in a fundamentally fair arbitration. The arbitrator must also follow the provisions of these Terms of Service as a court would. All issues are for the arbitrator to decide, including, but not limited to, issues relating to the scope, enforceability, and arbitrability of this Arbitration Agreement. Although arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings, the arbitrator can award the same damages and relief on an individual basis that a court can award to an individual under the Terms of Service and applicable law. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.

 

Unless Rapture AI and you agree otherwise, any arbitration hearings will take place in a reasonably convenient location for both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, the determination shall be made by AAA. If your claim is for $10,000 or less, Rapture AI agrees that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds $10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based.

 

16.2.5 Costs of arbitration

 

Payment of all filing, administration, and arbitrator fees (collectively, the “Arbitration Fees”) will be governed by the AAA Rules, unless otherwise provided in this Arbitration Agreement. If the value of the relief sought is $75,000 or less, at your request, Rapture AI will pay all Arbitration Fees. If the value of relief sought is more than $75,000 and you are able to demonstrate to the arbitrator that you are economically unable to pay your portion of the Arbitration Fees or if the arbitrator otherwise determines for any reason that you should not be required to pay your portion of the Arbitration Fees, Rapture AI will pay your portion of such fees. In addition, if you demonstrate to the arbitrator that the costs of arbitration will be prohibitive as compared to the costs of litigation, Rapture AI will pay as much of the Arbitration Fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. Any payment of attorneys’ fees will be governed by the AAA Rules.

 

16.2.6  Confidentiality

 

All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.

 

16.2.7  Severability

 

If a court or the arbitrator decides that any term or provision of this Arbitration Agreement (other than the subsection titled “Prohibition of class and representative actions and non-individualized relief” above) is invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision, and this Arbitration Agreement shall be enforceable as so modified. If a court or the arbitrator decides that any of the provisions of the subsection titled “Prohibition of class and representative actions and non-individualized relief” are invalid or unenforceable, then the entirety of this Arbitration Agreement shall be null and void. The remainder of the Terms of Service will continue to apply.

 

16.2.8  Future changes to the arbitration agreement

 

Notwithstanding any provision in these Terms of Service to the contrary, Rapture AI agrees that if it makes any future change to this Arbitration Agreement (other than a change to the Notice Address) while you are a user of the Service, you may reject any such change by sending Rapture AI written notice within thirty (30) calendar days of the change to the Notice Address provided above. By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this Arbitration Agreement as of the date you first accepted these Terms of Service (or accepted any subsequent changes to these Terms of Service).

 

16.3 Injunctive Relief

 

We may seek injunctive relief for violations without posting bond or proving damages. The preceding provisions related to mandatory arbitration and pre-arbitration dispute resolution shall not apply to any action in which we seek injunctive relief.

 

17. GENERAL PROVISIONS

 

17.1 Changes to Terms

 

●      We may update these Terms with reasonable notice

●      Continued use constitutes acceptance of changes

●      Material changes will be highlighted

 

17.2 Severability

 

If any provision is deemed invalid, the remainder remains in effect.

 

17.3 Assignment

 

●      You may not assign these Terms

●      We may assign these Terms with notice

 

17.4 Entire Agreement

 

These Terms, Privacy Policy, and Community Guidelines constitute the complete agreement.

 

17.5 Contact Information

 

For questions about these Terms:

●      Email: admin@raptureai.app

●      Support: support@raptureai.app

 

 

By using Rapture AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and Service.

 

This document was last updated on October 14, 2025. Check regularly for updates.